Help & SupportUpdated 1 January 2026
Help for Marketplace Sellers
Guides on catalog publishing, inventory tracking, order fulfillment, and payouts.
Comprehensive resources and best practices for independent sellers managing storefronts on our platform.
Product Listing Best Practices
Use high-resolution imagery with neutral backgrounds, complete accurate variant specifications, and provide clear dimension guides.
Fulfillment Timelines
Sellers are expected to dispatch in-stock orders within 2 business days and upload valid tracking details.
Payout Schedule
Settlements are processed weekly following successful order delivery and expiration of the return window.
